Shipping & Handling
If the order meets the UPS shipping requirements for up to 150 lbs. and
the order is shipping within the continental United States, the shipping
& handling charge can be automatically added to your order.
If the order is over 150 lbs. or does not meet UPS regulations, special
freight shipping arrangements will need to be made. In the case of a
freight delivery, you will need to provide an address to a location that
can accept freight delivery. Otherwise you will need to pick-up your
order at the nearest freight terminal.
International shipping can be arranged via the US Postal Service.
For an international shipping quote, please e-mail us with the
items you are in need of and the quantities needed, and we will get back to
you with an order total as soon as we are able to.
Our on-line ordering system is not yet available, but will
be soon. Until then we ask that you either follow the
steps for ordering via FAX, or call us at 877-627-7877 (between
the hours of 7:00 a.m. to 4:30 p.m. Monday through Friday).
For domestic orders we accept Visa and MasterCard credit cards,
as well as checks, money orders and cashiers checks. If
you will be paying with a check your order will not ship until
the check has been cleared with our bank.
For international orders, payment will be accepted in US Dollars only.
In some cases we will accept payment via Visa and MasterCard credit
cards. However, in most cases we will require payment to be made in
the form of cashiers check or wire transfer to our bank. In the case
of a wire transfer, there will be a $40.00 Wire Transfer Fee added to the
order total, to cover the transferring fees charged by the banks on both
ends of the wire transfer.
Your order return will be credited in the same manner the product was
purchased (credit card or check) assuming the following conditions have
The product is returned within 30 days of the original purchase date.
The product is returned unused and in it’s original packaging.
Please include a copy of the sales invoice and an explanation
for why the product is being returned. The customer is
responsible for all freight charges on returns or exchanges.
Any items needing to be returned after 30 days of the original
purchase date will need to be cleared with management.
Please contact us at 877-627-7877 (between the hours of
7:00 a.m. to 4:30 p.m. CST Monday through Friday).
Capitol City Scaffolding & Equipment Co., Inc. will honor all
warranties given by each of our individual manufacturers.
If you would like information on a specific manufacturer’s warranty, please
call, FAX or e-mail us.
Information collected to fill your order (Name, Address, E-Mail Address,
Phone Number, or Credit Card Information) will never be given, sold, traded
or rented to any outside parties!
Thank you for your interest in Capitol City Scaffolding & Equipment.